Good Practice
Coastwatch Scotland Irvine Unit (hereafter called the "CWS") aims to have a reciprocal and mutually beneficial relationship with our volunteers, and with the involvement of the volunteers, informing and developing our work, enabling individuals to learn skills and achieve personal development through their volunteering. The involvement of volunteers will be guided by the following principles
List of some of the roles undertaken by volunteers:
The Purpose
The Purpose of this
By adopting this policy CSW aims to:
This policy provides an overview of the activities carried out by volunteers currently and provides a basis for the expansion. This document and other associated policies, procedures and guidance provide a framework for the involvement of volunteers.
Recruitment and Selection
CWS will ensure that we can continue to operate a volunteer programme that embraces diversity and promotes equality and inclusiveness. All potential volunteers will be asked to complete a volunteer’s application/registration form. Where there is specific training required this will be highlighted as part of the recruitment process. There is a requirement for a Disclosure Check and this will be carried out as part of the recruitment process.
Uniform
To better identify ourselves with the public, we expect volunteers to wear the appropriate CWS uniform. The uniform for day-to-day wear consists of a black or yellow shirt with the "Coastwatch logo" imprinted on the top left hand side of the shirt. A black woollen jumper with epaulettes and the "Coastwatch" logo imprinted on it can be worn over the top of the t-shirt. Black boots and black trousers complete the uniform. When visiting other establishments a white shirt should be worn with a black tie. The black woollen jumper can be worn over the top of the white shirt. Uniforms can be purchased for a small fee from the Head of Unit
Public Liability Insurance
All volunteers are covered under CWS's Public Liability Insurance.
New Volunteers
After an initial three month period new volunteers will be given a "Welcome Pack" by the Head of Unit which explains some relevant information about CWS and where to find up-to-date policies and procedures. Following this, new volunteers can have regular meetings with the Head of Unit or his/her deputy to identify areas for development, or to discuss any issues. A record of these discussions may be held as part of the individual volunteer’s records. Volunteers can have access to their records at any time.
Expenses
Volunteers will be able to claim reasonable expenses for their volunteering in line with the Guidelines for Claiming Expenses. Volunteers should discuss any planned expenditure prior to incurring any expense to ensure that it will be covered by CWS.
Purchasing
Expenses claim forms can include claims for the reimbursement of goods/services purchased by the claimant on behalf of the CWS. Claims for the reimbursement of purchases must be accompanied by documentary evidence of the each purchase (eg: point-of-sale receipts etc)
Other Opportunities
CWS will endeavour to be as flexible as possible to accommodate the needs of volunteers. Volunteers can access learning and development opportunities which are relevant to their volunteering role throughout their time with CWS. Opportunities for Learning and Development can be discussed with the Head of Unit.
Alternative Cover
Where volunteers have holidays or other commitments which mean that they cannot attend their normal volunteering, they should advise the Head of Unit or his/her deputy to ensure that they can arrange alternative cover. If volunteers require a longer break from their volunteering, they should discuss this with the Head of Unit
Problem Solving
Where a concern is highlighted – either by a volunteer or about a volunteer, this will be dealt with using the organisation’s Disciplinary Policy and Procedures.
Responsibility
Overall responsibility for the implementations, monitoring and review of the policy and procedures lies with the Head of Unit or his/her deputy. Implementation and adherence to this policy is the responsibility of all staff and volunteers within the organisation.